• Customer Service Rep

    Location US-OH-Columbus
    Posted Date 6 months ago(6 months ago)
    Address
    5300 North High Street Columbus,OH 43214
  • Overview

    Company: Motel 6 / Studio 6

     

    Customer Service Rep

     

    Are you looking for steady work in a fun environment that offers room to grow?  If you are an engaging, compassionate people-person, then we may be a match for each other. Motel 6 is hiring Customer Service Reps for our Contact Center.  In this role, you would be helping our guests with their reservation needs, and also helping with any future reservation opportunities.  People that perform the best can listen attentively, they are personable and able to sell and spotlight our newly renovated motel locations.  

     

    • We offer steady work at a competitive rate, ($10.00/hr to start, first raise at six months, AND monthly bonus potential up to $350.00)
    • Full benefits after 60 days
    • Fun and friendly team environment
    • Career growth into Senior Agent, Supervisor and Manager level positions

     

     

    About G6 Hospitality

     

    Whether you’re working at our headquarters in Carrollton or at one of our Motel 6 or Studio 6 locations, you have the unique opportunity to connect and leave a positive impact on those who visit us every day, in a real and meaningful way.

     

    As an iconic brand in economy lodging, we live to serve both our guest and our team members, equally. We seek out those who have a Heart for Service and a desire to grow with our organization. We provide our team members competitive benefits, in addition to leadership coaching and development opportunities through robust training and forums. Plus, with our Operation Next Step program we are committed to honoring and supporting our veterans and military spouses by creating opportunities to take that next step in their career with us.

     

    At Motel 6/ Studio 6, we work hard but we make sure to show our appreciation for our team members’ contributions during our CEO Awards, Team Member Appreciation Month, Veterans Day events, in addition to providing incentives for our frontline team members.

     

    If you have a service attitude, a desire to transform your career and have an entrepreneurial spirit, we look forward to having you join our team!

    Responsibilities

    What You Will Be Doing 

    • Quoting rates, gaining agreement, and confirming the reservation
    • Accurately input detailed information into our system (basic computer knowledge and typing ability is needed)
    • Assist guest with new reservations, modifications, cancellations and/or special needs
    • Review availability and rates with guests and market our renovated room types, facilities, features and specials.

    Interested parties can apply online or email careers@g6hospitality.com

     

     

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