Bilingual General Reservation Agent - At Home Position

US-OH-Columbus
1 month ago
Reservations

Overview

Company: G6 Hospitality

 

Bilingual General Reservation Agent - At Home

G6 Hospitality is hiring a GENERAL RESERVATION AGENT to support our Contact Center and build business in our iconic Motel 6/Studio 6 locations. Our agents play a leading role in generating revenue for our properties. This individual is responsible for assisting guests with their reservations as well as identify and close any future reservation opportunities based upon the guest’s needs. The ideal person is able to listen attentively, personable and able to sell and spotlight our newly renovated locations.  


This is an immediate full-time position and will be based on of the team member's home.  The proper home location does have some requirements in order to ensure proper fufillment of the essential job duties.

 

About G6 Hospitality

Whether you’re working at our headquarters in Carrollton or at one of our Motel 6 or Studio 6 locations, you have the unique opportunity to connect and leave a positive impact on those who visit us every day, in a real and meaningful way.

 

As an iconic brand in economy lodging, we live to serve both our guest and our team members, equally. We seek out those who have a Heart for Service and a desire to grow with our organization. We provide our team members competitive benefits, in addition to leadership coaching and development opportunities through robust training and forums. Plus, with our Operation Next Step program we are committed to honoring and supporting our veterans and military spouses by creating opportunities to take that next step in their career with us.

 

At Motel 6/ Studio 6, we work hard but we make sure to show our appreciation for our team members’ contributions during our CEO Awards, Team Member Appreciation Month, Veterans Day events, in addition to providing incentives for our frontline team members.

 

If you have a service attitude, a desire to transform your career and have an entrepreneurial spirit, we look forward to having you join our team!

 

Responsibilities

What You Will Be Doing

  • After quoting rates appropriate to the specific requests, they must obtain agreement from the caller and confirm the reservation.
  • Follow sell strategy as determined by our revenue management team
  • Accurately input detailed information into our Central Reservation System
  • Assist guest with new reservation, modification, cancellation and or special needs
  • Review availability and rates with guests and market our renovated room types, facilities, features and specials.

 

Interested parties can apply online or email your resume to contactcenter@g6hospitality.com

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